Monday 21 December 2009

Christmas Number One decided by Facebook



So the power of social media has spectacularly destroyed the X-Factor’s vice-like traditional grip on the Christmas Number One spot.
Geordie teenager Joe McElderry, who won the top rating television music talent show earlier this month, would normally have been a certainty to have the Yuletide best seller on the back of his success.
But a Facebook campaign propelled American band Rage Against the Machine (RATM) to the top of the charts in an act of defiance against the influence Simon Cowell’s multi-million pound X-Factor empire has wielded over the music industry.
An astonishing 500,000 people bought the RATM single, Killing in the Name, to topple McElderry’s The Climb by 50,000 copies.
The Facebook page for the RATM campaign had almost one million members the last time I looked, many of them attracted there via discussions on online social networking sites like Twitter and interactive chatrooms.
What this demonstrates is the remarkable ability of the internet to bring people together to fight against something they disagree with.
And it has major implications for public relations professionals. It used to take time for action groups to organise themselves in opposition to new developments or environmental transgressors. Public meetings had to be arranged and householders visited to rally support and get people together.
Now it is easy to set up a website and send online messages to people regionally, nationally and even internationally to build backing for a campaign.
Supermarket chain Tesco have to battle a nationwide action group aiming to prevent it setting up yet more stores around the country to the detriment, the campaigners believe, of local businesses.
Unhappy passengers have banded together on websites to lampoon airlines and football supporters chatter away in cyberspace whenever they are unhappy about the way their club is being run.
PR people need to monitor these messages so they can counter what is being said in the never-ending quest to protect an organisation’s reputation.
But how do they tackle something like the monster created by RATM fans on Facebook?
Cowell was initially scathing of the campaign, leading to widespread condemnation of his perceived arrogance. Interestingly, he has since changed his stance and praised the initiative, even going so far as to personally congratulate the main organisers.
A clever PR move maybe but it remains to be seen whether the X-Factor winner will ever grab the Christmas Number One spot again to follow Shayne Ward, Leona Lewis, Leon Jackson and Alexandra Burke between 2005 and last year.
It makes you wonder what else can be influenced by the power of Facebook. Could the electorate band together to get a political party in power at the next General Election. Maybe dissenting voices on the social networking site could get together online to oust a Prime Minister.
A final thought. In 10 years’ time we might be talking about campaigns being started to break the hold of Facebook on popular opinion.

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